Let fix the freezing issue so you'll be able to successfully send the form, Talk to someone.
You can end all the running QuickBooks components on your Task Manager. Here's how:
- Go to your Task Manager then highlight all applications that start with .qb, QuickBooks, or Intuit.
- At the bottom. Click End Task.
- Close Task Manager window.
Then, restart your computer. Once done, install and run the QuickBooks File Doctor tool which can help you fix any unexpected problems within the company file.
- From the tool hub, select the Company File Issues tab.
- Select Run QuickBooks File Doctor. It can take up to one minute for the file doctor to open. Note: If the QuickBooks File Doctor doesn't launch, search for QuickBooks Desktop File Doc and launch it manually.
- In QuickBooks File Doctor, select your company file from the drop-down menu. If you don’t see your file, select Browse and search to find your file.
- Select Check your file (middle option only) and then Continue.
- Enter your QuickBooks admin password and then select Next.
The scan time depends on your file size. In most cases, it can take up to 5 minutes. Once the scan finishes, open QuickBooks and your company file. Your issue may have been resolved even if the scan says it was unsuccessful.
You'll also want to read these helpful articles for more information pertaining to QuickBooks Desktop.
Keep me posted on the process. Please touch base with us if you need anything else.
