ShiellaGraceA
QuickBooks Team

Other questions

Thanks for posting here in the Community, @Kelly61.

 


At this time, we have an ongoing issue where users are getting an error "There's an issue on our end. We're on it." when logging in. Rest assured our engineers are working hard to get this resolved.

 

To ensure you'll get updated about the resolution status, I recommend contacting our Customer Care Support. This way, they can add your company to the list of affected users and provide this investigation number for an easy tracking INV-50866.

 

Please follow the steps provided by my colleague @DivinaMercy_N to reach out.

 

For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and our Product Team is working on.

 

Thanks again for your patience. Feel welcome to message me here if you still have questions or concerns with your account or with your payroll. Stay safe and have a great weekend ahead.