Hi there, @nyaweh.
I appreciate you for raising your concern here on the Community page. I can share with you the solutions on how to fix the Error 15243.
Usually, QuickBooks Error 15243 happens when Intuit File Copy Service (FCS) service is disabled. And, is affected by the following:
- A corrupt download/ incomplete QuickBooks installation.
- Corruption in the Windows registry because of the recent QuickBooks software change, probably an installation or Uninstalling it.
- Intuit FCS Service is not running.
- Anti-Virus is blocking access to download the latest file.
To get started, make sure to create a backup copy of your company file to save your data.
Once done, let's proceed with enabling the QuickBooks Desktop FCS. Here's how:
- Tap on Windows+R keys together from your keyboard to open Run window.
- Type COMPMGMT.MSC into the Run command and hit on OK.
- Now Computer Management Window will open then press on Services and Applications.
- Then tick on Services.
- Now scroll the cursor down, until you found Intuit QuickBooks FCS and make a double click on it.
- Click on Startup type and choose Manual.
- Then click Apply.
- Press on OK.
After that, I recommend revalidating the payroll's service key to refresh the connection.
- Go to Employees at the top menu bar.
- Choose My Payroll Service.
- Then select Activate Service Key.
- Under the Service Keys window highlight the current payroll and select Edit.
- Click on Next until finish comes up.
Moreover, you can also repair your QuickBooks Desktop or perform the clean install/uninstall process to fix any QuickBooks component issues on your system. For the details, I recommend checking out these articles:
If you need additional help with updating your payroll service, please let me know by leaving a comment below. I'm always here to help. Have a good one!
