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Other questions
Thanks for joining this thread, sales196.
Since you're not receiving email notifications about state taxes, I'd recommend accessing your Payroll Account Management portal and reviewing the admin's information to confirm you have a correct address on file.
Here's how it's done for Basic, Standard, and Enhanced plans:
- In your top menu bar, go to Employees, My Payroll Service, then Account/Billing Information.
- Sign in.
- Go to the Payroll Details section and make sure your displayed EIN is identical to the company you're working with.
- Next to your Payroll Admin heading, hit Edit.
- If you've signed up for direct deposit, enter the PIN and press Continue.
- Review the data entered in your Email field, then make changes if necessary.
- Click Update.
- Once you receive a confirmation, select Close.
If you're using our Assisted plan, you can follow the steps in our Update Payroll Admin information resource to review your contact info.
In the event you're still not receiving emails after confirming your contact details are accurate, you'll want to make sure Intuit's email addresses are listed as approved for your provider.
I've included a few resources about managing payroll accounts that may come in handy moving forward:
- Resolve issues with My Account login
- View, manage or update your Intuit account in CAMPs
- QuickBooks Desktop Payroll help articles
I'll be here to help if there's any additional questions. Have a great day!