Catherine_B
QuickBooks Team

Other questions

Hello there, shanayoung1904.

 

Looks like you've deleted the duplicates after you've reconciled the account. You'll want to manually reconcile the correct transactions so your balances will post correctly. Let me show you how: 

 

  1. Go to the Accounting menu and select Chart of Accounts.
  2. Look for the bank and select View register
  3. Locate the deposit first and select it. 
  4. Repeatedly click the field under the reconcile status column until it shows as R (reconciled).
  5. Click Save. Then, do the same thing for the deposits. 

Feel free to look into this article that will help you reconcile an account in QuickBooks Online

 

Keep me posted if there's anything else that you need help with. Have a great day!

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