Hi there, entrack.
Thank you for coming back and for following the steps shared above to run the correct report to get or show the cash invoices. Since you've already changed the settings from Accrual to Cash and still showing the accrual invoices, I suggest making sure that the date range is correct.
If the issue persists, I suggest contacting our QuickBooks Support Team. They have the tools to pull your account and investigate the cause of the issue.
- Press F1 to open the Help window.
- From the search icon, type Contact Support.
- Click Contact us at the bottom part.
- Give a brief description of your issue about cash reports for invoices and click the Search button.
- You'll be routed with How to connect with a QuickBooks expert and you choose which one is best for you.
Please refer to this article to see different information about how QuickBooks Desktop presents different reports that cater to your business needs: Understand reports.
Please don't hesitate to post a reply in the comment section if you need further assistance or if you have other questions. I'd be happy to lend a helping hand. Take care.
