Angelyn_T
Moderator

Other questions

I appreciate you for joining the thread, @CB42419.

 

There are no active cases regarding error 176 with Frost Bank. If your bank is connected to QuickBooks, this can be resolve by disconnecting and reconnecting your bank account.

 

To disconnect an account connected to online banking:

 

  1. Go to the Banking or Transactions tab, then select Banking.
  2. Select the tile for the bank account.
  3. Tap on the pencil icon, then select Edit account info.
  4. Check the box beside Disconnect this account on save. If QuickBooks is downloading new transactions, you won't see this option. Wait a few minutes for the update to finish and try again.
  5. Hit Save and Close.

Once done, I recommend opening this link for your guide on how to reconnect your account to QuickBooks Online.

 

Just in case you're getting errors, I suggest checking out the additional instructions from this article to isolate the issue: What to do if you get a bank error or can't download transactions in QuickBooks Online.

 

If you need additional help, please let me know by adding a comment below. I'm always here to help. Have a good day!