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Other questions
Well that's interesting for that issue, although we've been told that the exact same issue has been elevated to developers before.
But how about other bugs?
For example, since December 3rd, all PayPal fee reversals import as $ spent rather than $ deposited. Presumably, this is due to PayPal changing something with their API, but it's nonetheless an issue that we can't get anyone at QBO to take seriously enough to fix.
So I wasn't asking the question rhetorically when I asked if anyone knew how to actually escalate these bugs.