I'd be happy to address your concerns, @WestHillsWeb.
Allow me to chime in about the recurring sales receipt transaction in QuickBooks Online.
Here are the answers to your questions:
- When will Quickbooks fix this VERY OBVIOUS BUG? - Sales receipt is automatically marked as Paid since this is considered as an actual sale in QuickBooks Online.
- How can we generate a report of all Sales Receipts that show as PAID but are actually NOT PAID? - This kind of report is unavailable.
- How can I apply a payment to a Sales Receipt that shows as paid but is not actually paid? - You may consider using an Invoice transaction for recurring sales that is not an actual sale.
You can check out is the article given by my colleague above its a great reference about the difference between sales receipt and invoice.
Also, since you have multiple sales receipts, I'd recommend recreating it to an Invoice instead. This is done so that you can track the transaction if the customer checked the sent invoice and if they paid it using the QuickBooks Payments.
To know more about the process, you can check out this article: Take and process payments with QuickBooks Payments.
You're always welcome to get back in the comment section if you have other questions. I'll be here to answer them for you. Take care.
