Other questions

This is not the impression we want you to experience using QuickBooks Desktop, Winston Rego.

Upgrading and updating your QuickBooks Desktop are two different things. If you haven't tried updating your QuickBooks Desktop to its latest release version, I suggest doing so. This can fix the common errors within the software like Error 195.

Here's how to manually update your software:

1. Go to the Help menu.
2. Select Update QuickBooks Desktop.
3. Click the Options tab.
4. Select Mark All and then click Save.
   
5. Go to the Update Now tab.
6. Select the Reset Update checkbox.
7. When you're ready, select Get Updates.
   

To give you more insight and visual guide on how to update QuickBooks Desktop, please check out this article: Update QuickBooks Desktop to the latest release.

If the error continuesl, I recommend contacting our QuickBooks Care Support. I know that you've already reached us for the same issue. However, our phone support has the tools to conduct a thorough investigation to identify the reason why you're getting the error and come up with a fix.

Here are the steps to contact support:

1. Click Help at the top menu and select QuickBooks Desktop Help.
2. In the Have a Question? window, enter a topic.
3. Click Contact us.
4. Hit the Stat Messaging button.
   

Please take note our operating hours for chat support depends on the version of QuickBooks that you're using. Please see this article for more details: Support hours and types.

Keep me posted for additional questions or other concerns. I'd be more than happy to help. Wishing you the best of luck.