Thanks for joining this thread, @snn.
Sending emails to your clients in your QB Non-Profit 2019 is my superiority. There are countless possible reasons why you are encountering this issue.
- There may be updates with your Windows Operating System- I'd recommend updating it.
- Need to update your QuickBooks Desktop (QBDT) to its latest release
I'd also suggest visiting the articles provided by my colleague Pabz_L about the unrecoverable error in QBDT.
If the issue persists after updating the windows and QBDT, I'd advise you to contact our technical support. They have tools to re-investigate the root cause of the issue. You can utilize our chat support. Ensure to call our support with the business hours to guarantee we address your concern rapidly.
Here's how:
- Go to this link: https://help.quickbooks.intuit.com/prechats/offerings/QB-Desktop-ProPremier-CHAT/22240/view.
- Complete the needed information.
- Hit Submit.
Additionally, please browse these articles about the How Do I questions for your future tasks and various enhancements.
Don't hesitate to comment below if you have an additional question. I'm animated to support. Keep safe!
