Thanks for the reply. I regret that TSHeets Support has been less than helpful, with three hangups in the queue (never answered) and one call drop while on hold with a support person while doing a screen share.
I have two questions around TSheets. First, I'm trying to determine if I even need it. Second, I'm trying to find a solution to what looks to me like a bug.
As a sole practitioner, I bill out at three different labor rates. TSheets make this easy. Not sure I can do this with QBO's Time Tracking, which seems to use a payroll-based rate for each biller (LLC, so no payroll). I can't test drive this in QBO either to try to answer my own question with TSheets connected to QBO.
Second, TSHeets has a problem with customers that have subsidiaries: You can't assign billable time to the parent company. If there is a setting to fix this, or a workaround, that would be great. To recreate this problem, you can do the following:
- Create a customer called Company A in QuickBooks, sync to TSheets, and now I can bill time against Company A no problem, approve and export the time back to QBO.
- Create in QBO a new customer called Company B as a subsidiary of Company A, sync to TSheets and now I can bill time against Company B. But, I can no longer bill time against Company A. TSheets shows a folder icon next to Company A and won't let me select Company A when I go to use the Time Entries dialog.
If anyone reading this has a solution/workaround, I would be grateful.
Thanks,
Mark
