Other questions

Thanks for updating us about this, @aah6559,

If the troubleshooting doesn't work for you, try running the program as Admin. Do it by right-clicking the QuickBooks icon in the desktop and selecting Run as Administrator.

If the problem persists, use the Repair Tool. It fixes most issues with the software. Here's how:

1. Create a back up your company file beforehand to avoid any accidental data loss.
2. Reboot the computer and tap the Windows Start menu.
3. Find Control Panel on the search field or select it from the list.
4. Press Programs and Features then Uninstall a Program.

   Note: If you don't see Programs and Features, select Programs instead. Then select Program and Features.

5. Pick QuickBooks from the list of Programs, then press Uninstall/Change.
6. Click on Continue, or Next. then Repair.
7. Press Next again then wait for the tool to start its diagnosis.
8. Hit Finish when done.

To learn more about repairing QuickBooks and its complete steps, go to this link: Repair your QuickBooks Desktop for Windows.

You can also follow the solutions listed in this article: Solutions for when QuickBooks stops working.

If the problem progress, please contact our Technical Support Team for further assistance. To get started, use the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

Kindly update me on how things go. I want to make sure your concern is fully addressed and I'm here to provide further assistance. Have a wonderful day!