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Other questions
Are all the Intuit QuickBooks tech support technicians in a competition for who can post the most stupid useless recommendations that don't solve anything and don't even address the subject at all?
Not one of you technicians, not one, that work for intuit and made these useless and ridiculous posts should have a job. Obviously none of you can read, interpret and understand the posted issue in this thread. It's pathetic and ridiculous.
You're lucky that you work for a company that has so much money that they continue to pay your salary without holding you responsible for posting useless information and not addressing the exact specific issue and numerous complaints that were posted.
How about a new strategy? Don't post an answer that is completely useless and doesn't even match the subject matter or address the concerns or the needs of the people who are aggravated with the software. If you do decide to make post just say that Intuits leadership along with our programmers have created this problem and have infuriated all the customers that use QuickBooks desktop and they're very unhappy and we're sorry we can't fix it. The matter is out of our control.
At least this way their would finally be some truthful factual and accurate information posted.