Thank you for joining the thread, Admin1998.
First, we need to ensure you're using up to date QuickBooks desktop version . Then, Let's run the Verify and Rebuild Data Utility tool to isolate this unusual behavior for possible data damage.
Rebuild Data:
- Go to the File menu.
- Choose Utilities, then select Rebuild Data.
- Select OK on the QuickBooks Information window.
- Follow the prompt to save a backup.
- When you see Rebuild has completed, click OK.
Verify Data:
- Go to the File menu.
- Choose Utilities, then select Verify Data.
- If you see QuickBooks detected no problem with your data, click OK. You can continue using the company file.
- If Verify finds an issue with your data, you’ll be prompted to Rebuild Now or View Errors.
- Select Close.
Let's make sure you refresh your system to ensure that all QuickBooks components are fixed. For more detailed information about verify rebuild feature, you can refer to this article: Verify and Rebuild Data in QuickBooks Desktop.
If the same thing happens, I recommend reaching out to our customer support team. This way, we'll be able to pull up your account in a secure session and look over the underlying issue and help you get back to business in no time.
I'm just a post away if you need further assistance. Have a great day, and stay safe!
