Tee70
Level 1

Scam??

I recently contacted quickbooks for support.  I had a problem with a negative amount in my payroll tax folder and when I clicked on it, it told me to contact support.  So I did, & the person on the line said I had a corrupted file and it would cost $999US annually for the fix?!?  Wth!!  It’s quickbooks online, all my data is stored with quickbooks.....so I’m not sure how the heck I had a corrupted file....let alone have to pay that kind of money considering the amount of money I pay every month!!  So.....this is my question-was this a scam or do they literally expect a person to pay that amount of money for a repair?!?