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Other questions
Thanks for joining this conversation, @Finley.
To check if there's any possible data damage causing this odd behavior, let's run the QuickBooks built-in diagnostic and repair tools called rebuild and verify data utilities.
Here's how:
- Go to File, then select Utilities and Rebuild Data.
- Choose OK. Follow the prompts to save a backup.
- Click OK once completed.
- Now, go back to File, then Utilities, and select Verify Data this time.
If QB detected no problem with your data, hit OK and double-check if the date is already correct. However, if it finds an issue, you will be prompted to Rebuild Now or View Errors. Choose Close, then perform the steps below. Here's how:
- Locate and check the QBWin.log or QuickBooks.log files.
- Scroll to the bottom for the most recent Verify information.
- Find the line that contains the LVL_ERROR, then check Top data damage errors in QuickBooks Desktop.
For additional information about fix data damages, consider checking out this article: Resolve data damage on your company file.
To learn more about exporting reports to Excel, please refer to this article: Import or export MS Excel files.
Please know that I'm only a post away if you have any other issues or concerns. I'll be more than willing to assist. Have a good one!