katell52
Level 2

Other questions

I am having problems logging into my Intuit (or is it the Payroll) account and called support.  I was directed to the Help menu as well and did not find any link there for a chat window.  Neither did I find the "I've Got a Question" link you refer to in this article.  I am so frustrated at this point! I need to invite our newest employee to Workforce, but it keeps prompting me for my login.  Not sure if it is the Intuit login or the Payroll service login, but I've tried both and keep getting a response to reset my password, which I've done 3 times in the last 3 days.  I can't reach anyone on the phone, there isn't a clear way to access chat and I'm almost to the point of looking for a completely different accounting software as I just found out the annual payroll service went up to $400 this year.  Please give us a link to the chat window so we can have some sort of live conversation with an agent.  I don't want articles I want customer service!