Hi there, acbk.
Thank you for dropping by the Community. You raise some excellent questions and based off of your description of what's going on, I absolutely think looking further into the Data Services feature is a good idea. If you company file is damaged they will be able to restore it for you. I also would highly recommend reaching out to our Data Services Chat Support team during the hours of 7AM PT - 5PM PT. As they are experts in the product and can answer any additional questions you may have for them. I'm also going to include a few really helpful links below for you to check out regarding the process, fees, where to begin and much more.
Thank you for your time and if you have any other questions, please don't hesitate to post here, rain or shine. Thanks again and have a lovely Thursday.
