Candice C
QuickBooks Team

Other questions

Hello, @shonomichl

 

I've got you covered! I can point you in the right direction of how to speak with a human from our Customer Support Team. It only takes a few easy steps.

 

Here's how: 

 

  1. Open QuickBooks. 
  2. Go to the Help icon in the top right-hand corner. 
  3. Press the Contact Us button. 
  4. Type in your question and click Let's Talk
  5. Scroll down and select to Get a callback

 

If you're routed to a QB Assistant instead of the steps above after hitting the Help icon, I recommend typing your question in there. You can always ask to receive a callback on the QB Assistant feature. 

 

The Community is always here to have your back. If you're still unable to get in touch with a human, you can ask your question here in the QuickBooks Community. I'll always be around to help. I'm only a post away if you need me. Have a great day!