Hi there, @MH_WMTL.
At this time, our engineering team is working on finding a permanent fix to this issue. Rest assured that this has been reported and will be prioritized.
In the meantime, I suggest using Webmail to send emails in QBDT as a workaround.
Also, to ensure you'll get an update about the resolution status, I recommend contacting our Phone Support Team. This way, they can add your company to the list of affected users and provide this investigation number for easy tracking: INV-0671.
Here's how to reach our support team:
- Go to the Help menu, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Continue.
- Click Start messaging to get connected with an agent.
For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on.
Thank you for your patience while we work for a fix. Please keep in touch if there's anything else I can do to help you succeed with QuickBooks. I'll be more than happy to assist you again.
