Other questions
I can share some information on how to remove your those pop-up notification, @DM618.
If you’ve already set your Preferences to turn-off pop-up messages for products and services and still receiving this banner, I suggest reaching out to our Customer Support team.
They can check your account and safe environment and isolate why you’re still receiving this notification, and help you permanently remove this. You can follow the steps below on how to reach them:
- From your QuickBooks Desktop account, click the Help menu at the top.
- Click the QuickBooks Desktop help
- Provide some information about this concern on the search box.
- Click the Contact Us link at the bottom of the window.
- You'll now be provided a few support options.
- Select Get a call to arrange a callback from a support agent. Or Start a chat to chat with them directly.
Here's the contact the QuickBooks Desktop Customer Support Team article for more information about this.
Also, here's a great resource on how to set your preferences for QuickBooks: Set Preferences for Payroll.
Let me know if you still have questions with your account. I'm always here to help. Stay safe and have a wonderful day!
