Ryan_M
Moderator

Other questions

Hi @MrTom4,

 

I'll provide insight into what you can do in your situation.

 

You can move your original company file to a different directory, then proceed to open it in QuickBooks Desktop for Mac. If the issue persists, you can restore the backup company file you mentioned. 

 

Follow the steps:

 

  1. Under the QuickBooks menu, select Preferences.
  2. Choose Backup.
  3. Tap Reveal Backup Folder, then double-click the folder where you save your backup files.

To continue, open this article: Restore your backup company file for QuickBooks Desktop for Mac. Scroll down and look for Step 2: Restore your backup company file.

 

In case you wish to proceed and convert your company file to Windows, check out this article: Convert a QuickBooks for Mac file to QuickBooks for Windows.

 

Drop a comment below if you need further assistance. I'll get back to you as soon as I can.