Other questions
Hello there, firstchoicemeats1991.
I appreciate you for performing some troubleshooting to open your company file. There's a solution that we can try to access the missing company file. You can perform a wildcard search by going to your server computer and include Asterisk (*) before the extension type to make sure it works.
Once done, let's proceed following the steps in Solution 3: Open your file in QuickBooks, depending on the type of your QB file. Use this article to make sure you'll not miss important information: Learn what to do if your company file is missing or can’t be found in QuickBooks Desktop.
If the same thing happens, here's how to contact our specialist to further investigate what triggers the missing company file.
- Go to this link: https://help.quickbooks.intuit.com/en/contact.
- Click the Globe icon and select your region.
- Select Continue as a guest. Then, select QuickBooks Desktop.
- Click the Search for something else button. Enter a brief description of your concern.
- Hit Search. Then, Start a message.
Also, you may want to use QuickBooks Desktop Manager. Check this article for more details: QuickBooks Desktop Manager: Find and Install All Your Registered QuickBooks Products.
Please let me know how everything goes by commenting below. Take care always.
