Midwest User
Level 2

Collections Center Permissions for Accounts Receivable Staff

Has anyone figured out how to grant permissions to collections center for your accounts receivable staff without granting sensitive permissions? It seems pointless to me to have the feature yet the employees tasked with collections are unable to use it. From what I gather, Admin and "External Accountant" are the only users that can access Collections Center. If I edit the user to "External Accountant" it appears they would have access to sensitive areas (like payroll information). It looks like it would be a beneficial feature for collections but useless at this point. Any help is appreciated.