Hello,
On my Open Sales Orders Report, I have an open balance on historical orders that are years old. I marked these sales orders "closed," yet they still have line items with amounts not invoiced and will not be invoiced.
How can I close out the sales order to have an open balance of 0 WITHOUT issuing an invoice to hit the revenue accounts or WITHOUT deleting line items?
My idea would be to change the amounts, and past the amounts in the description section. Keeping the historical evidence, but zeroing out the amounts that will never be invoiced but are still showing open.
Thanks,
B
