Other questions
Welcome to the QuickBooks Community, Dave. Thank you for bringing this to our attention. That was a brilliant move to change your Admin password. I suggest that you uninstall the LogMeIn software. Just a friendly reminder, QuickBooks doesn't do outbound calls.
The only time we will call you is if you request a call back to fix a situation. I encourage you to report this incident, including the caller number to our Intuit Security team.
Here's how:
- Go to this link: https://security.intuit.com/.
- Click Contact Us.
- Look for the Report technical support scams option and click on it.
If you need to reach our actual team for assistance, here's how for QuickBooks Desktop:
- Go to the Help menu, then click QuickBooks Desktop Help or press the F1 key.
- Hit the Contact Us button, as seen in the display.
- Enter a brief description of the problem.
- Select Continue.
- Choose which method you would like to connect. The options will be chat or our call back feature.
Please let me know if there is anything else I can help you with. I'll be around. Take care and be safe.
