I appreciate you following this thread, alaskamissions.
Let me add information regarding unapplied cash payments in QuickBooks Online. If you report on a cash basis accounting method, you may see two accounts for unapplied cash payments. These accounts are default and automatically created by QuickBooks for cash-basis reporting and we're unable to delete or change it.
The purpose of this account is to report cash basis income from customer payments that are accepted but not used to any sales form. Usually, the date of the payment is before the invoice date it's applied to. To make sure this account won't show, you may need to ensure that the invoice date and the date of the payment applied are the same.
For more details, check out our detailed guide on What's Unapplied Cash Payment?
I'm also adding some helpful articles about categorizing and receiving invoice payment and on how :
Feel free to let us know if you have other questions.
