Thanks for providing us in-depth details of your concern. Let's perform some troubleshooting steps to get this sorted out, GeorgeIoak.
I appreciate you for rebuilding the company file to get this issue sorted out. We perform this step to verify any damaged data and fix any issues in the company file.
Aside from this one, we can use the QuickBooks File Doctor to fix your company file. It's possible there's a damaged component in your software causing the sales order's total doesn't match your invoice.
For more details about resolving data damage, check out the Fix data damage on your QuickBooks Desktop company file article.
If the same thing happens, I'd suggest contacting our Technical Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue.
Here's how to reach them:
- Click the Help icon on the top menu.
- Choose QuickBooks Desktop Help.
- Tap Contact us.
- Select Search for something else and enter your concern in the Tell us more about your question: field.
- Tap Search.
- Choose Start a Message or Get Phone Number to connect with our support.
Visit our QuickBooks Helpful Articles page for more insights about managing your business in QuickBooks Desktop.
I'll be right here to continue helping if you have any other concerns or questions about QuickBooks. Assistance is just a post away. Take care always.
