Maybelle_S
QuickBooks Team

Other questions

I can help you sort this out, @aquaclear.

 

We can try to delete and recreate the memorized transaction and make sure to enter the necessary information. Here's the article: Create, edit, or delete memorized transactions.

 

However, if the same thing happens, I'd recommend repairing your software. Before doing so, make sure to create a backup copy of your company file.

 

Here's how:

  1. Restart your computer to close unnecessary programs interfering with QuickBooks.
  2. Click the Start menu, and then search the Control Panel.
  3. Select Programs and Features and then Uninstall a Program.
  4. From the list of Programs, click QuickBooks and then Uninstall/Change.
  5. Select Continue, then Next.
  6. Click Repair, and then Next. Wait for the Repair to complete.
  7. Click Finish. Then, restart your computer if prompted.

Once done, update QuickBooks to the latest release. This is to make sure you have the most recent fixes and security updates.

 

I've also shared this article on how to memorize a report if you'll change the settings and save it in the Memorized Report List: Memorize a report.

 

Don't hesitate to drop a comment below if you have other questions. I'm always happy to help. Take care!