We know how you want QuickBooks to work the way it used to be. I have another way on how to fix this, John Renshaw Jr.
You'll usually encounter this error while trying to open or upgrade your company file. You'll want to open your company file from QuickBooks and not from the file folder to prevent this error.
Also, company file name must have 30 characters or less and must not contain any special characters or spaces. However, if you're still getting the same error, check out this article and continue to perform step 2: How To Fix Error 6123.
Once done, check if you're still getting either of the two errors. If so, I suggest contacting our support team to help you check what causes the error to display in your end.
- Open QuickBooks.
- Go to Help, then select QuickBooks Desktop Help.
- Select Contact Us.
- Enter your concern, then select Continue.
- Choose to Get a callback from the next available expert.
You may encounter update errors in QuickBooks Desktop. Here's an article for your reference: Fix QuickBooks Desktop Update Errors.
Post a reply below if you need assistance. I'll just be one post away if you need my help.
