Let's make sure that you'll be able to upload attachment, useryuxichen.
QuickBooks Online lets you add attachments to some transactions. Since you're still unable to upload attachments after you performed some steps to resolve this issue, I suggest contacting our support team to help you fix this. They'll be able to check your account in a secure environment.
Here's how:
- Sign in to your QuickBooks Online company.
- Go to Help (?).
- Select Contact Us.
- Enter your concern, then select Let's talk.
- Choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In case you have any other questions about QuickBooks Online, please check out this link for your reference: Reports And Accounting.
Keep me posted if you need anything else. I'll be here to help.
