Let's get this working, VickiL.
QuickBooks Desktop 2017 and earlier versions are no longer receive updates and access add-on services that requires internet. You can browse this article to know more about the service discontinuation policy: QuickBooks Desktop service discontinuation policy and upgrade information.
Though the add-on services for QuickBooks Desktop 2017 have already been discontinued, the program is still supported in Windows 10. Hence, we can still do troubleshooting steps to get it working.
We can follow the steps for Solution 1 in this article to get rid of the issue: QuickBooks Desktop doesn't start or won't open.
Solutions 2-5 are also available if you need to do more troubleshooting steps.
Aside from that, here are additional references related to your concern:
Let us know how this goes so we can further assist you. Have a great day!
