Hello there, @baron2.
Thank you for letting us know. I'll have my colleague update her answer about this. What she meant about the second method is to create a new Expense transaction. I'll show you how to do that.
- Go to the + New button and select Expense.
- Don't forget to input the account you've created in the Category field.
- Enter the exact date and amount that was reflected in your online banking.
- Fill in the details of the necessary fields.
- Once done, select Save and close.
After that, you can match this expense to your downloaded bank transaction: Categorize and match online bank transactions in QuickBooks Online.
You can also check out this hyperlink about the reconciliation process in QuickBooks. This also includes a video tutorial for additional reference.
Please don't hesitate to tag my name in the comment section below if you need further assistance or questions. I'd be happy to answer them for you. Take care.
