kelly75
Level 1

QuickBooks Mac 2016 veersion, says my company file is open in another version, but it's not???

All,

 

I tried to open my company file today and I get a pop up message that says it's open in another copy of QuickBooks. I didn't have another one running but I restarted anyway and I still get the message.

 

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Kelly [email address removed] has the file open in another copy of QuickBooks.

Close the company file in the other copy of QuickBooks. Then you can open it in this copy of QuickBooks.

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I take it there is some lock on the file that needs to be cleared.

 

Anyone know how to fix this?

Thanks,

Kelly