Other questions

I need to add info like "LTL requires delivery appointment" to specific locations and provide the contact details but the notes section under the "ship to" when you edit/add only let's you add so many characters/letters. If I put LTL requires a delivery appointment that pretty much takes up all the space available. So, I wanted to see if there was a way to increase the amount of space available or at least add a customer field under the notes so I can add contact info.