Hello there, 9130346782644466.
Let me share the possible reason why we're facing issue when trying to connect with our payment support.
It could be that we have contacted them during non-working hours. That's why you're unable to get in touch with them. I want to make sure that you'll be able to connect with them. Please go to the Merchant Services (Payments) section to view their working hours. Then, contact them again.
Also, let me attach these articles to learn more about linking your payments account to your QBO account, processing payments, and credit card payments. Here are they:
Please let me know how everything goes by commenting below. I'm here in case you need further assistance. Take care and stay safe!
