Other questions
Thanks for coming here with us, djmould.
We can switch to a private browser to check if the cache is causing this issue with account numbers not generating on your chart of accounts.
Large data in the cache results may result to unusual QuickBooks behavior. Since a private browser doesn't store data in the cache, this makes it the best place to isolate browser issues.
Try these keyboard shortcuts depending on the browser you're using:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
Then, try looking at your COA and see if account numbers are now showing. To check it, just go to Accounting menu then choose Chart of Accounts.
If it works fine in the private window, clear the browser's cache to remove the log files and start with a clean slate. Otherwise, you can try using other supported browsers to be thorough.
Drop me a reply if I can help you with anything else. Hope you have a good one.
