Hello, bhi.
Thanks for adding the screenshot of the error messages! I have a bunch of solutions to help fix them.
The log files can also help me see what's causing the issue. I'd appreciate it if you could include the log files in your reply.
To start off, let's create a backup copy of your company file to avoid data loss. I looked through your previous posts and I see that you've already updated QuickBooks Desktop on your workstations. I'd also recommend updating the copy in your host computer if you haven't done it yet.
For the Unrecoverable Error message, you'll want to run the QuickBooks File Doctor or Tool Hub utility. The error message might have something to do with the company file in the host computer.
Here's how to download and run it:
- In your host computer, download the Tool Hub utility.
- Open the file after downloading it and run the installer.
- After installing, open the utility (it should be QuickBooks Tools Hub)
- In the tool hub, click the Company File issues tab.
- Choose Quick Fix my File.
- Click OK then open QuickBooks Desktop again.
Other steps can also be found here.
There are other solutions that can also fix the Unrecoverable Error message. I'd recommend running the rest of the solutions found in this article.
The "Company File in Use" error message in the workstation might be caused by the QuickBooks Database Server Manager settings. Try checking its configuration settings and ensure it is set up properly. I'd recommend following the steps in this article.
When you fixed the consistent issue, our articles can guide you in getting things done in QuickBooks Desktop. Look for a topic and choose an article here.
If you need help with other things in QuickBooks Desktop, please let me know. I'll show you a thing or two when you get back here.
