Other questions

Hello, @LANDYRAY.

I understand the frustration being caused by this unusual behavior. Let's ensure this will be up and running as quickly as possible.

As I've checked from our records, I found an ongoing investigation about customers not being able to print or email .pdf files in QuickBooks Desktop. Our engineers continue to research and work on this issue. At this time, you can follow the steps provided in this article until they discover a permanent solution: Troubleshoot PDF and Print problems with QuickBooks Desktop.

While they're finding a fix, I also encourage reaching out to our Support Team and have them attach your case to the current investigation so they can add your account information to the notification list.

To contact support, tap on Contact us from the Help menu.

As always, you can open our help articles and open the topic you need for additional reference while working with payroll or QuickBooks in the future.

Get back to me if you have any other questions. I'm a few clicks away to help. Keep safe!