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Other questions
Thanks for getting back to us, @FunkyFreshRyeBread,
Your're most up to date and using a compatible OS version. Have you tried repairing the program? This will help resolve crashing and certificate issues with the software.
Here are the steps to do it:
- Create a back up your company file beforehand to avoid any accidental data loss.
- Reboot the computer and tap the Windows Start menu.
- Find Control Panel on the search field or select it from the list.
- Press Programs and Features then Uninstall a Program.
Note: If you don't see Programs and Features, select Programs instead. Then select Program and Features.
- Pick QuickBooks from the list of Programs, then press Uninstall/Change.
- Click on Continue, or Next. then Repair.
- Press Next again then wait for the tool to start its diagnosis.
- Hit Finish when done.
To learn more about repairing QuickBooks and its complete steps, go to this link: Repair your QuickBooks Desktop for Windows.
After the repair, run QuickBooks as Admin. Do this by right-clicking the QuickBooks icon in the desktop and selecting Run as Administrator.
If you already tried everything without positive results, I'd recommend that you continue working with our Technical Support Team. You may request to escalate the case to our Data Services department to check your company file and identify what's causing the crashing behavior.
Let me know how it goes. I want to make sure your concern is fully addressed and I'm here to provide further assistance. Have a great rest of the week!