I spent the last two days - and many support calls - just getting our new merchant account to link to QuickBooks for Mac.
[Fun fact: signing up for a merchant account via the link in QuickBooks for Mac apparently creates a merchant account that only works with the PC version of QuickBooks]
Now, we are encountering the issue in this thread. What's the status of a fix?
As frustrating as it has always been to be a Mac user of QuickBooks, I can't image how frustrating it must be to be on the Mac team within Intuit.
