Hello there, Ashlie.
Please check your tax agencies. This message will prompt if the name that you're trying to use is already associated with the existing one.
You'll want to edit the existing tax agency or add a special character to make it a unique name. Simply go to the Sales Tax tab under the Taxes menu. Then, click Add/edit tax rates and agencies.
Also, please reach out to our Customer Support Team if this error continues. That way, they can also report it if this needs further investigation.
- Click Help and select Contact us.
- Enter the error message in the question/description field and select Let's talk.
- Choose either to Start a message or Get a callback.
I'll always be here if you need anything else. Have a great day!
