Hi there, @Matt DA.
I appreciate you for sharing the process that you've gone through in getting this problem sorted out. I know that contacting our Customer Care Team a couple of times is never easy. Fixing this importing issue as soon as possible would save you time and get you right back on track.
I'd like to inform you that our engineers are still evaluating to identify the root cause of this hurdle so they can apply a permanent fix. Since you've already contacted our support team, rest assured you'll be notified once any updates on this matter are made available.This will be sent on the email address that they have on file.
Your patience and understanding in this situation are much appreciated.
Once this gets resolved, you can always utilize these links below to guide you in importing and exporting data in QuickBooks Desktop:
I'll be around to help if there's anything else that you need, Matt DA. Just drop a reply below, and well take it from there. Have a great day.
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