Thank you, Reymond, but you've identified the exact problem I am having. ALL estimates continue to show an open balance even when the full amounts HAVE BEEN converted to invoices. I understand that these amounts should zero out (or be reduced) when an invoice is created, but that is not happening. Not a single estimate that I've ever created shows a reduced/zero open balance. According to what I understand from your answer, this is not correct and doesn't seem like an issue of customizing a report.
Is there a setting somewhere that I need to check?
