Hi there, SisuCoffee.
I appreciate you for providing further details of your concern.
I'm unable to share with you the accurate reason why you're not receiving the funds until now. There are things that we will need to figure out why it is happening on your end. With that, I would recommend contacting our payment support as they take charge of handling this kind of situation. This way, they can further investigate what triggered this process. It's also a way to ensure that the right information will be given to you.
Use this link to connect with them: Contact Payments Support. You may also want to check this article. It's all about managing your account information using the Merchant Service Center.
If you still have other questions about payment processes, you can drop a comment below anytime. I'm right here to assist you. I hope you're doing well. Take care!
