Re: "iCloud Document Sharing allows you to work with your QuickBooks Desktop for Mac 2020 from multiple devices connected to iCloud," is this a new feature with QB for Mac 2020? In a separate thread regarding an issue with QB Mac 2016, the apparently accepted answer indicated that there could be issues if the company file was saved on such a drive; that it really should be saved on the local hard drive or on a physically attached drive. It says, "The files are data bases and the shared file protocol isn't up to the task of facilitating data base access." Is that no longer true?
here's why I'm asking (and I can make this a new thread if need be). I had been using iCloud drive to store my (2016) company file and attachments folder, because I am working from home during this COVID-19 "stay home" period. It worked fine initially. The files have been accessible from my MacBook Air at home, and I've been in business.
Today I had to go in to the office to do some things that required physical presence, and I could not open the file on my desktop Mac there, because it said it was open on my MacBook Air. But it wasn't. I wisely brought it with me and made sure that it was closed and quit before I disconnected it from my home network, and it was definitely not running. I opened it and closed it several times on the laptop, even logged off the machine entirely, and on the desktop it still said that it was logged in on the laptop and so couldn't be opened.
I thought a remedy might be to try using Microsoft OneDrive instead of iCloud Drive, and it kinda sorta works, both computers can open the company file, but now I can't get the program to recognize the existing Attachments folder. I use it primarily with Sales Receipts, and the existing transactions which I know have attachments are not showing any here.
So I have one or multiple problems, not sure which. I just need to be able to open and use the company files and attachments from wherever I happen to be, whether it's in the office or out in the field. Seems a basic need, I think, though it may be tricky under the covers. Please advise! Thanks.
