RenjolynC
QuickBooks Team

Other questions

Hi there, patdf2000.

 

For now, our engineers are still working on resolving this issue. You'll want to follow the workaround provided by my colleague Charies_M here.

 

Then, reach out to our Customer Care Team, so we can add your company information to the list of affected users. Before doing so, please click this link to check our support hours. Then, follow these steps to get in touch with us:

 

  1. Go to this link: https://help.quickbooks.intuit.com/en_US/contact
  2. Select QuickBooks Mac Desktop.
  3. Choose any topic and click the Start a Message button under Here's how to connect with a QuickBooks expert

Please let us know how it goes, or if you have any other question or concerns. Take care.