Other questions
Let me guide you through the steps, @bl11.
I’ll make sure you’ll be able to locate the option to change the master admin access.
First, you’ll want to delete that user. Once done, please invite him/her again and make sure to give the user a temporary company admin access. Here’s how:
- Go to the Gear icon, then choose Manage Users.
- Select Add user.
- Choose Company admin under user type.
- Enter the user’s name and email address again, then select Save.
Your user will quickly get an email from quickbooks-email@intuit.com. Have your user accept the invite and let him/her select “Let’s go!”. Once done, please refresh your page. Then select the drop-down arrow under Action.
I attached a screenshot as your visual reference:
I also added this Help article as your reference moving forward so you can learn more about managing your Quickbooks.
I’m sure you’ll find it helpful, Blas Chacon.
