Thank you for sharing what you've done so far, learningisfuninkona.
It's best if one of our Support can take a look at your company file to see why the error is still unresolved. You can contact them using the steps below:
- Click on Help and choose QuickBooks Desktop Help.
- Click Contact Us at the bottom.
- In the text box, enter the summary of the scenario and click Continue.
- Select Message us.
If you have other queries at the moment, please don't hesitate to go back to this thread.
